1) What Information About Customers Does This Website Gather?
The information we learn from customers helps us personalize and continually improve your experience on our Website. Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on our Website or give us in any other way, which might include your name, username, password, email address, physical address, billing address, phone number, fax number, Multiple Listing Service (MLS®) agent and office identification, employer name, other demographic information (e.g., gender, age range), and social media information (e.g., username, profile picture). In some cases, we may also collect information you provide about others, such as if you provide information about members of your household. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.
Information from Other Sources: We might receive information about you from other sources and add it to information we collect about you.
2) How Are Cookies Used?
Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide personalized advertisements on other websites and storage of preferences between visits. For example, we use tracking features from services such as Google AdWords, and Facebook and Instagram Ads that set a cookie in your browser when you visit our Website or click on one of our advertisements. We also use certain features of Google Analytics to collect data about web traffic, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Platform integrations, and Google Analytics Demographics and Interest Reporting.
3) How Does This Website Respond to Do Not Track Signals ?
Many web browsers support Do Not Track technology, which allows you to automatically transmit a Do Not Track signal or preference to websites you visit indicating that you do not wish to be tracked. We do not currently respond to Do Not Track browser settings or signals on our Website. For more information about “Do Not Track,” please visit https://www.allaboutdnt.com.
4) How Does This Website Use the Information It Receives?
We may use information about you for various purposes, including, but not limited to, the following:
• Presenting our Website and its contents to you;
• Providing you with information, products, or services that you request from us;
• Processing your requests and sending you related information and confirmations;
• Managing your account(s) and sending you updates, security alerts, and support and administrative messages;
• Communicating with you via social media platforms;
• Personalizing your online experience and providing advertisements, content, or features that match your profile and interests;
• Monitoring and analyzing trends, usage, and activities;
• Administering sweepstakes, contests, promotions, and surveys;
• Legal compliance (e.g., assisting law enforcement and responding to legal/regulatory inquiries);
• In any other way we may describe when you provide the information; and
• For any other purpose with your consent.
We may also use your information to communicate with you about products, services, offers, promotions, rewards, and events that may be of interest to you. If you prefer to opt out of such communications, you can do so at any time by following the instructions provided in those communications or through the methods described under How Do I Contact This Website?
5) How Does This Website Share the Information It Receives?
We share customer information as described below.
Aggregated or De-Identified Information: We may disclose aggregated information about our customers, and information that does not identify any individual, without restriction.
Third-Party Service Providers: We also may employ other companies and individuals to perform functions on our behalf. Examples might include sending postal mail and email, administering sweepstakes, analyzing data, web hosting, and providing customer service. We provide such third parties with access to personal information needed to perform their functions, but we do not authorize them to use it for other purposes.
With Your Consent: We may also share information about you in other ways and for other purposes, with your consent.
6) How Secure Is Information About Me?
We use industry standard practices to protect your personal information, including use of Transport Layer Security (TLS), which protects the data transmitted between you and our Website.
Unfortunately, no website, database, or system is completely secure, and we cannot guarantee the security of your personal information. It is important for you to protect against unauthorized access to your account and to your computer. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Be sure to sign out of your account when you are finished using a shared computer. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.
7) What Should I Know About Third-Party Advertisers and Links to Other Websites?
Our Website might include third-party advertising and links to other websites. When you click on links on our Website, they may direct you away from our Website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.
8) What About Social Media Platforms and Plugins?
9) What Options Do I Have Related to Information About Me?
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Online Account Information
You may update, correct, or deactivate your online account at any time by logging into your account and navigating to the applicable page. If you choose to deactivate your online account, please note that we may retain certain information about you for legitimate business purposes or as required by law.
If you do not wish to receive promotional communications from us, you can opt out of such communications at any time by following the instructions provided in those communications or contacting us through the methods described under How Do I Contact This Website?. Unless otherwise provided by law, this opt out does not apply to information you provide to us or we send to you as a result of a service experience or other interaction you have with us.
Are Children Allowed to Use our Website?
If you are under 18, you may use our Website only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child’s parent or guardian. If we learn we have collected or received personal information from a child under the age of 13 without verification of consent of the child’s parent or guardian, we will delete that information. We do not sell products or services for purchase by children.
California Privacy Rights
If you are a California resident, please see our California Privacy Addendum, which describes certain rights that you may have under the California Consumer Privacy Act (CCPA) and other California statutes.
Canada Anti-Spam Law (CASL) Notice
If you are in Canada, please note that by providing an email address to us on our Website or by any other means, you provide express consent to receive emails from us or from our clients.
12) How Do I Contact This Website?